- Immediately following an accident, make sure that no one is injured, either a passenger in your car, in other vehicles, and don't forget about pedestrians or others who may have been nearby.
- Move to a place of safety, away from traffic.
- Do not admit fault, no matter the accident circumstances, and do not discuss the accident with anyone other than your insurance company and the police.
- If there are no police on the scene, call them to file a report, even if the accident takes place in a parking lot or seems minor.
- Get instructions from the police on how to obtain a copy of the accident report.
- Record the accident details, including place, time of day, and description of damages to your vehicle, other vehicles, and other property. (TIP: use your smart phone camera to take pictures of damage)
- Get this information from the other driver(s) and anyone else involved:
Drivers License Number (for drivers involved)
License Plate State and Number (state involved)
VIN (Vehicle Identification Number) - often on a metal plate on the dash or driver's side door frame
(TIP: use your smart phone camera to take pictures of license plates, drivers licenses and the accident scene from multiple perspectives)
- Contact your insurance company as soon as possible with the information above, as well as your own drivers' license and vehicle license information.
- If you need any help or guidance Please Contact Us.
See Also: Insurance Company Claim Phone Numbers and Website
See Also: What you need to do after a homeowner loss