What to do after a Hurricane

Tropical Storm/Hurricane Claims Information:

Tropical Storm/Hurricane Claims Information:

If you have damage:

  • Using the Claim Numbers shown below report your loss directly to the insurance company as soon as possible.
    • We dislike asking our customers to do this, but it does get your claim into their queue much faster which is extremely important when there are tens or even hundreds of thousands of claims. We should be notified by the insurance company almost immediately and will call you if we see anything unusual. As your claim progresses, please call us for help if there are any problems. Our experience is that most insurance companies are at their best when handling a catastrophe. However, because of the large number of claims, please be aware that all insurance companies will necessarily triage their claims.
  • Get to the front of the line by immediately lining up someone to make repairs. DO NOT make any permanent repairs until you receive the green light from your insurance adjuster.
  • Take good pictures and protect your property from further damage.
  • If you have a separate NC Beach Plan wind policy (NCJUA), report your claim to your primary Homeowners insurance company (such as Kemper, Hartford, Travelers) and they will handle your claim.
  • If you have a NC Beach Plan full Homeowners policy (as opposed to wind only), report your claim directly to The NC Beach Plan.
  • If you have a separate wind policy through Frontline Insurance Co., report directly to Frontline.
  • If you have a flood policy and think you have flood damage, report that directly to National Flood Services in addition to reporting any wind damage.

COMPANY:

American Modern

Amtrust

Atune

Builders Mutual

Chubb

FEMA

Fireman's Fund

Foremost

Frontline

Halifax Mutual

Hamilton

Hanover Insurance

Hartford Commercial

Hartford Personal

Heritage Insurance Co.

IPC (Insurance Partners Consortium, Inc.)

Johnson & Johnson

Kemper

Liberty Mutual

Lighthouse

National General

NC Beach and FAIR Plans (Wind)

Philadelphia Insurance Co.

Progressive

Safeco

Scottsdale (Nationwide)

TAPCO

Travelers Commercial

Travelers Marine

Travelers Personal

UPC (United Property & Casualty)

Universal Insurance Co.

USLI

US Assure Builders Risk

CLAIM NUMBER:

800-375-2075


866-272-9267


866-391-9675


800-809-4862


800-252-4670


800-767-4341


888-347-3428


800-527-3907


800-675-0145


800-682-9696


866-391-9675


800-672-9006


800-787-5677


800-787-5677


855-415-7120


727-669-0140


800-487-7565


888-252-2799


800-362-0000


888-544-4885


800-468-3466


800-662-7048


800-765-9749


800-274-4499


800-332-3226


800-423-7675


800-334-5579


800-238-6225


800-252-4633


800-252-4633


888-256-3378


800-218-3206


888-875-5231


800-987-3373

COMMENTS:

New claim press 1


New claim press 2


New claim press 1




New claim press 1




Commercial press 7. Personal claim 800-444-6161


Say "File a new claim"


Commercial press 1. Personal press 2.




New claim press 1


New claim press 4


New claim press 2 or Visit their website


New claim press 1 or Visit their website


Choose option 1. Claims Email


(Mills, Mehr & Associates will take your call)


Or Visit their website


Choose option 1 for Auto or 3 for Homeowners.


Press 3 for commercial.


New claim press 2


Choose option 2


Choose option 3


Choose option 3




Say "File a claim"


Choose option 1


Choose option 2


Choose option 1


Choose option 1


Choose option 1


Choose option 1


Choose option 2 or Visit their website




Say file a claim